Shipping Policy

Delivery Time = Processing time + Shipping time

Processing of orders usually takes 3-5 business days (not including weekends) but can be more due to demand or difficulty finding items or during the holiday season.

Keep in mind that we order on demand. Therefore we take about 3-5 business days to create our products then you should add shipping times on top of that. Basically we do everything to get your order in a timely fashion.

Once shipped our express shipping usually takes anywhere from 6-20 days on average but not guaranteed. Business days do not include weekends, we will have the tracking out at our earliest convenience.

To ensure safe delivery, we may optimize your order packaging and ship items in separate packages.

Kindly note that all our items are created manually. Therefore it can be that the end product you receive can slightly differ from our product photos. Please allow slight differences lining up at the seam since it is not possible to perfectly align patterns or images from front to back.

Backorders

Stock Availability: We cannot guarantee constant availability of all items. If an item is out of stock and will not be available within 3 business days, we will notify you about backorder details or offer a substitute if one is available. For urgent needs, please contact us via WhatsApp to discuss your options.

Tracking Your Order Online

Notification: You will receive an email with tracking information once your order ships. This email will guide you on how to track your shipment.

Tracking Update: It might take up to 1-3 business days for the tracking information to appear on the carrier website. If the tracking information is not available initially, please try again the next working day.

Estimated Shipping Time

Standard Delivery: Typically, it takes 6-20 business days for delivery from the time the tracking information is posted on the carrier website. But can be longer due to tariff backups, issues with stock, customs etc.

Receipt of Package

Please ensure someone is available to receive your order, as unclaimed packages might be returned.

Delays

Possible causes for delays:

Weather conditions
Shipping to areas outside major cities
Unforeseen carrier issues
Product unavailability
Shipping to PO Box or APO/FPO addresses
Orders placed on holidays
Issues with credit card authorization and verification

Please note that while we aim to meet our estimated delivery times, these dates are not guaranteed, and delays can happen for the reasons listed above.